1. Are all of your products new?
  2. How do I look up my order?
  3. Do you match competitor prices?
  4. Do you offer reseller or volume discounts?
  5. Do you charge sales tax?
  6. How do I check shipping charges?
  7. What are my payment options?
  8. What are my shipping choices?
  9. How do I check status on my order?
  10. How can I change an order?
  11. How can I cancel an order?
  12. Do you ship internationally?
  13. When will my credit card be charged?
  14. Can you ship to a different address than my billing?
  15. How long will it take before it ships?
  16. Do you sell customer information to other companies?
  17. What is your return policy?